Remove possible malware from your PC

Your PC experienced a problem that was caused by XDVAnnn.sys.

This product might be malware.

What is malware?

Malicious software, also known as malware, is designed to deliberately harm your PC or collect info about you (including personally identifiable or other sensitive info). For example, viruses, worms, and Trojan horses are malicious software.

We recommend that you use the free Microsoft Safety Scanner to check your PC for malware. The Microsoft Safety Scanner will help you decide whether to remove XDVAnnn.sys.

  1. Go to the following website:

    Go to www.microsoft.com and search for "Microsoft Safety Scanner"Microsoft Safety Scanner

  2. Tap or click Download Now, and then follow the instructions on the screen.

Additional info

Tip

We recommend that you turn on Automatic Updates, which will install High-Priority updates when they become available.

Turn on Automatic Updates

Turn on Automatic Updates to install High-Priority updates as they become available. These updates provide significant benefits, such as improved security and reliability.

  1. Click Start, click Control Panel, click Performance and Maintenance, and then click System.

  2. On the Automatic Updates tab, select Automatic (recommended).

  3. Select the day and time that you want to download and install updates, and then click OK.

Learn more about automatic updating

With automatic updating, you don't have to search for updates or worry that critical fixes for Windows might be missing from your PC. Windows automatically checks online for the latest important updates for your PC. Depending on the settings you choose, Windows can install updates automatically or just let you know they're available.

For more info about automatic updating, go online to read the following article:

Go to www.microsoft.com and search for "Windows Update Frequently Asked Questions"Windows Update Frequently Asked Questions